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HIPAA compliance
Data security systems
 
Workstation security

Server security

Network security
Web content security
Data misuse checks
Compliance management
Training & Education
 
 
 
Security, integrity, and privacy of patient information is very important to us. We constantly monitor the HIPAA guidelines to assure that all our policies, methodologies, and practices are compliant with the relevant codes of HIPAA. Our intellectual property is safe in a 5-tier security system.

Workstation security
Server security
Network security
Web content security
Data misuse checks

Workstation Security


There is round the clock physical security of our premises. Data is accessible only on a secured network, the access to which is controlled through use of assigned user ids and passwords. Each entry/ update into the database is logged with the time and name of operator.


Server Security


The data servers are kept in the data center that has a high level of security. The physical servers are kept in a sub-area of the data center to which entry is allowed only to hardware maintenance staff, data backup people and in exceptional cases Database/System administrators. The access control is through swipe cards. Each Database/System administrator has a separate login that allows only limited functionality and doesn't provide access to confidential client data. There is a separate root login required for access to server to change/modify data. All activities on this login are logged and review of the same happens within 24 hours by 2 different reviewers.


Network Security


We have a firewall to protect our internal network from intrusion, denial of service and information theft and to avoid all type of attackers: joy riders, vandals and scorekeepers and spies. Our network security policy ensures Secrecy, Integrity & Availability. Systems are protected against virus using anti-virus products.


Web Content Security
 

A caching proxy checks the contents of web transfers based on companies web security policies.


Data Misuse Checks


All our processes are paperless. Our employees log in to their respective workspaces on the server, where the work allocated to them is stored. They process the input from the client and log out once they are done with their work. The computers in our operations department are not connected to printers. Computers dedicated to client work do not have floppy/CD drives. Email access is limited to only the job roles that require Internet connections. Access to all third party email sites such as Hotmail, Yahoo, etc. are blocked. Only authorized people have access to the above. These measures ensure that data cannot be copied and sent out of our system. We have different workspaces for different clients. We strongly encourage members from different workspaces to not talk about work related issues. We do not allow visitor tours during working hours.
 
 
 
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